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Behavioral Health
Employee Assistance Program

EAP is a service that can be accessed through your employer to relieve your personal problems and work-related issues, which could be affecting your well-being or job performance.

EAP typically offers free and immediate access to assessments and counseling, privately and virtually (if necessary). It is intrinsically flexible and allows you to receive assistance during or after a traumatic incident has occurred at work or in your personal life based on your needs and preferences. You can improve your well-being in a confidential manner while defending yourself from the risk of decreased productivity, absenteeism, and calling out sick.

For Employees
For Employers
For the Team
Feel supported.
Approach your health Proactively

EAP services are often delivered face-to-face or online. We use multiple counseling modalities and offer immediate support for work or life issues by meeting you in person or through teletherapy.

Our interventions are designed to assist you, the employee, as you navigate uncertain and unpredictable times, which in turn may be adversely affecting your performance at work. These personal problems include relationship challenges, financial difficulties, wellness matters, work-related trauma, and violence, among others. Our EAP services can be extended to family members such as your spouse, children our partners who live in the same household.

Benefits of EAP
  • Personal Development
  • Improved concentration
  • Team building and workflow
  • Stress and anxiety management
  • Enhanced performance under pressure
  • Self and situational awareness
  • Improved mental health
  • Improved productivity
  • Energy management

  • Who Offers EAP
    ~97% of large companies
    with more than 5,000 employees
    ~80% of mid-sized companies
    With 1,01 – 5,000 employees
    ~75% of small organizations
    With 251 – 1,000 employees
    For information or an appointment, call 910-777-5575. All calls are confidential.
    EAP Helps With
    Mental Health Issues
    ✓ stress
    ✓ depression and anxiety
    ✓ crisis and trauma
    ✓ grief and loss
    Substance Abuse
    ✓ alcohol and drug abuse
    ✓ process addictions
    ✓ compulsive behaviors
    ✓ educating family members
    Work-Related Issues
    ✓ job stress and burnout
    ✓ conflict at work
    ✓ change in work habits
    ✓ financial stress
    Family Matters
    ✓ child and elderly care
    ✓ relationship issues
    ✓ separation and divorce
    ✓ domestic abuse/violence
    Facing life challenges with solutions

    Often, we resolve many stressors, conflicts, and challenges that occur in modern life on our own or with the help of family and friends. Sometimes, however, these experiences can be too overwhelming and require professional help. Employees and their family members who are covered under EAP can access mental health services and find solutions for a wide range of concerns.

    Face-to-Face Therapy
    Designed to address a variety of issues briefly.
    Online Experience
    Confidential and secure virtual therapy sessions.

    Prevent accidents, workplace violence, absenteeism, and turnover
    Reduce your healthcare costs and improve your performance

    High-quality care • Easy access • Immediate response • On-site services • Consultation • Preparation for emergencies

    Corporate wellness solutions 59% 40%
    EAP not only provides resources to alleviate personal and workplace issues for employees, it also helps improve job performance and increases their loyalty. Employees who think health and wellness benefits are important for increasing loyalty to their employer. Employees who think a wider selection of employer benefits would increase their loyalty.
    Source: Metlife (2017 Survey)

    Critical Incident Response

    When tragic events occur, such as a personal accident, terminal or chronic illness, unexpected death, suicide, or violence at work or at home, suicide, the impact can be devastating and leave you emotionally overwhelmed.

    Critical incidents bring with them significant physical, cognitive, and emotional reactions that may need to be addressed by professionals who can help you effectively deal with those reactions so that you can return to normalcy more quickly and disruption is reduced.

    At WMH, we offer critical incident response services and group interventions. These services often include confidential sessions specially designed to help reduce the impact of tragic event and accelerate recovery. Our holistic assessment of and response to managing wellness will create a positive environment for all team members.

    Workshops and Groups Services

    These services are designed to meet the needs of employees and managers in the evolving workplace.

    • Grief/Trauma: To help employees process feelings related to a co-worker or family member who has died or who is terminally ill.
    • Workshop: Team building activities for stress reduction, improved energy and productivity, work-life balance, pain and more.
    • Mindfulness: Simple techniques to calm the mind, relax the body, and have better control over your emotional state.
    • Training: Cultivate emotional intelligence, resolve conflict, confront sexual harassment, manage through turbulent times, or develop effective communicating styles.
    • Consultation: Talk about bullying, workplace violence, sexual harassment and more with an EAP provider.
    Increasing Utilization

    Facilitate access to information regarding Employee Assistance Programs.

    Identify factors that impact employees. What needs do they have?

    Examine the source of absenteeism and decreased productivity and adherence.

    Promote mental health treatment and a stigma-free workplace environment.
    Common EAP Questions

    EAPs offers a wide range of services and resources to both employers and employees to support the overall strength and functionality of every component within your workplace. Most employers agree that reducing employee health risks, reducing healthcare costs and improving employee productivity are top company objectives. When you combine the costs and risks associated with chronic illness and mental health the use of EAPs is an obvious choice.

    Call your company’s EAP. Provide your information and employer name. Schedule an available time and a counselor that fits your needs. Set up an appointment and start treatment.

    EAP services are free of charge. However, only a limited number of sessions will be available. Your therapist will assess if your issue can be resolved in the number of sessions and, if necessary, refer you to a provider who is best suited to address your needs. Once referred, you will be responsible for payment.

    EAP services follow strict standards of privacy and confidentiality according to State and Federal guidelines, unless disclosure of information is required by law or court order. Records of all services are kept private and are unavailable to your employer.

    Employers can begin by reminding the employee about EAP, calling EAP to consult and decide whether a referral is appropriate, or making a formal referral to EAP on behalf of the employee. Employees, on the other hand, should call their EAP provider and request behavioral health services directly.

    Connect employees to relevant information and resources to support personal health and improved work/life balance. Alternatively, provide training and consultations for managers and supervisors to address existing organizational concerns.

    According to the World Health Organization, 80% of employees treated for mental illness report improved levels of work efficacy and satisfaction.

    EAPs remain underutilized due to the inability to effectively communicate their value and impact. The way EAP is deployed and advertised lacks scope and breadth. As a result, the EAP services are often fragmented, uncoordinated and even duplicative.