Corporate Wellness

Employee Assistance Program

The Employee Assistance Program (EAP) is a service that can be accessed through your employer to relieve your personal problems and work-related issues, which could be affecting your well-being or job performance. EAP typically offers free and immediate access to assessments and counseling, privately or virtually (if necessary). It is intrinsically flexible and allows you to receive assistance during or after a traumatic incident has occurred at work or in your personal life based on your needs and preferences.

You can improve your well-being in a confidential manner while defending yourself from the risk of decreased productivity, absenteeism, and calling out sick. EAP services are often delivered face-to-face or online. We use multiple counseling modalities and offer immediate support for work or life issues by meeting you in person or through teletherapy.

Our interventions are designed to assist you, the employee, to navigate uncertain and unpredictable times, which in turn may be adversely affecting your performance at work. These personal problems include relationship challenges, financial difficulties, wellness matters, work-related trauma, violence, and among others. Our EAP services can be extended to family members, such as your spouse, children, and partners who live in the same household.

Benefits of EAP

Personal Development

Stress and Anxiety Management

Improved Mental Health

Improved Concentration

Enhanced Performance Under Pressure

Improved Productivity

Team Building and Workflow

Self and Situational Awareness

Energy Management

EAP Helps With

Mental Health Issues

Stress
Depression and Anxiety
Crisis Trauma
Grief and Loss

Substance Abuse

Alcohol and Drug Abuse
Process Addictions
Compulsive Behaviors
Educating Family Members

Work-Related Issues

Job Stress and Burnout
Conflict at Work
Change in Work Habits
Financial Stress

Family Matters

Child and Elderly Care
Relationship Issues
Separation and Divorce
Domestic Abuse/Violence

Corporate Wellness Solutions

EAP not only provides resources to alleviate personal and workplace issues for employees, it also helps improve job performance and increases their loyalty.

Critical Incident Response

When tragic events occur, such as personal accident, terminal or chronic illness, unexpected death, suicide, or violence at work, the impact can be devastating and leave you emotionally overwhelmed. Critical incidents bring them significant physical, cognitive, and emotional reactions that may need to be addressed by professionals who can help you effectively deal with those reactions so that you can return to normalcy more quickly and disruptions are reduced.

At Wilmington Mental Health, we offer critical incident response services and group interventions. These services often include confidential sessions that are specially designed to help reduce the impact of tragic events and accelerate recovery. Our holistic assessment and response to managing wellness will create a positive environment for all team members.

Workshops and Group Services

These services are designed to meet the needs of employees and managers in the evolving workplace.

Grief/Trauma

To help employees process feelings related to a co-worker or family member who has died or who is terminally ill.

Workshop

Team building activities for stress reduction, improved energy and productivity, work-life balance, pain, and more.

Mindfulness

Simple techniques to calm the mind, relax the body, and have better control over your emotional state.

Training

Cultivate emotional intelligence, resolve conflict, confront sexual harassment, manage through turbulent times, or develop effective communicating styles.

Consultation

Talk about bullying, workplace violence, sexual harassment, and more with an EAP provider.

Increased Utilization

Educate

Facilitate access to information regarding Employee Assistance Programs.

Assess

Identify factors that impact employees and what their needs are.

Analyze

Examine the source of absenteeism and decreased productivity and adherence.

Support

Promote mental health treatment and a stigma-free workplace environment.

Common EAP Questions:

EAPs offer a wide range of services and resources to both employers and employees to support the overall strength and functionality of every component within the workplace. Most employers agree that reducing employee health risks, reducing healthcare costs, and improving employee productivity are top company objectives. When you combine the costs and risks associated with chronic illness and mental health, the use of EAPs is an obvious choice.

Call your company's EAP. Provide your information and employer name. Schedule an available time and a counselor that fits your needs. Set up an appointment and start your treatment.

EAP services are free of charge. However, only a limited number of sessions will be available. Your therapist will assess if your issue can be resolved in the number of sessions and, if necessary, refer you to a provider who is best suited to address your needs. Once referred, you will be responsible for payment.

EAP services follow strict standards of privacy and confidentiality according to State and Federal guidelines, unless disclosure of information is required by law or court order. Records of all services are kept private and are unavailable to your employer.

Employers can begin by reminding the employee about EAP, calling EAP to consult and decide whether a referral is appropriate, or making a form referral to EAP on behalf of the employee. Employees, on the other hand, should call their EAP provider and request behavioral health services directly.

Connect employees to relevant information and resources to support personal health and improved work/life balance. Alternatively, provide training and consultations for managers and supervisors to address existing organizational concerns.

According to the World Health Organization, 80% of employees treated for mental illness report improved levels of work efficacy and satisfaction.

EAPs remain underutilized due to the inability to effectively communicate their value and impact. As a result, the EAP services are often fragmented, uncoordinated, and even duplicative.

Other services at Wilmington Mental Health

Corporate Wellness

Employee Assistance Program