Visit us Mon-Fri from 9:00am to 7:30pm
 3825 Market St, Suite 4
Medical Services
Medication Management

Our psychiatric mental health practitioners are trained to attend to mental health issues across the lifespan. They are qualified to carry out examinations and mental health assessments, diagnose psychiatric illnesses, prescribe medication based on a treatment plan that is unique to your physical health, and coordinate services for other healthcare components, including psychotherapy.

Wilmington Mental Health’s practitioners provide health care services directly to individuals being treated for or suspected of having physical or mental illnesses. Our patient care is both preventative and therapeutic in nature, consisting of direct supervision of various mental health issues to ensure the right medication is being used and to help reduce or eliminate symptoms effectively. Still, our team is deeply aware that medication treatment varies from individual to individual and requires interdisciplinary teams to work together to increase the efficacy of medication treatment.

Medication Management
Medication-Assisted Treatment
Psychiatric Treatment
FIRST LINE SUPERVISION
Psychiatric Assessment

The first step of treatment involves conducting a psychiatric assessment, or psychological screening, to gather information about our patients and identify possible diagnoses.

During the assessment, questions about past medical history and use of medication are asked, in addition to any history of mental illness or mental disorders in the family. Previous psychiatric assessments, treatments, and degree of adherence to past treatments are also reviewed, and records from such care are obtained from places that hold those records. The method of assessment depends on whether the presenting problem is reported during a routine visit or a crisis. During a routine visit, target questions may focus more on the general medical and psychiatric history and evaluate several domains of mental function, including speech, emotional expression, thinking and perception. During crisis or emergency visits, the assessments may focus more on immediate symptoms and behaviors.

Who should consider medication treatment?

Anyone who struggles with persistent symptoms that impact daily function. Our healthcare providers empower patients in understanding the risks medication can pose to their health, knowing what medications should be taken and what dosage may benefit an individual the most while thoroughly addressing issues and offering a medication management plan. Prescribers can offer details about your prescribed medications, including interactions with other medications, potential side effects, and other considerations that may affect recovery. Understanding the potential risks from mixing medications with food or supplements is important not only for your safety, but also to increase the effectiveness of the medication you have been prescribed.

Understanding your role in managing your medications can be crucial for your recovery and overall mental health as it can help you quickly identify that you are not experiencing the outcomes you expected. On the other hand, you may experience health complications despite taking the right medications in the right doses. Therefore, our providers can track your medication intake to ensure that you are doing so consistently and that any complication that may arise during your treatment is reduced. WMH aims to provide an effective medication therapy management plan for you and your family.

Even though most people would prefer not to take meds, research shows that people start going “off track” with their meds as soon as they start taking them. Many people stop taking their meds within a year after starting them!

Mood disorders • Anxiety disorders • Obsessive compulsive disorders • ADHD • Sleep disorders • Psychotic disorders • Cognitive disorders

MONITORING & FOLLOW UP
Psychotropic Medication

Our medication management program involves the initial evaluation of your needs for psychotropic medications, followed by the provision of a prescription, and ongoing medical monitoring of your use of the medication.

Our prescribers are conservative with the use of psychotropic medications and will conduct a thorough review of several prescribed drugs that may fit you and their possible side effects to create a treatment plan that is safe and effective. The initial assessment allows for the identification of physical condition and helps in the creation of the treatment plan. Your provider will closely monitor the effect medication is having on your body to help you get the desired outcomes.

Medical Services • Medication Management • Monitoring • Follow-Up

Telepsychiatry

WMH proudly offers telepsychiatry services to those who cannot come into the office to be seen. Telepsychiatry is conducted through a HIPAA compliant video conferencing platform to provide autonomy, confidentiality, and privacy.

Please contact us if you would like more information on how to connect with your provider via telepsychiatry.

Appointment Directions:

1)   We will send you a video conference email or text message with a link to connect to the video conference at the time of your appointment.

2)   If you are using a mobile device you will need to download the application to your device before you can access the virtual room.

3)   If you received the link via email, open the message and click on the link. When you click to connect, the email will automatically open the application or browser and ask you to provide your name before you enter the session.

4)   You should be all set. Please make sure that you are connected to the internet and have your volume and webcam turned on when you are accessing the room from your computer or laptop. Email or call our front desk if you experience any issues or have questions about connecting with your provider via telepsychiatry.

MONITORING & FOLLOW UP
Mental Health Emphasis

WMH providers receive rigorous training and have comprehensive medical knowledge to provide advanced medical and diagnostic care to our patients.

Avaiability
Monday through Tuesday from 9:00 AM to 7:30 PM
Intake Assessment Rate
$250 - 60min intake psychiatric assessment
Follow-Up Cost
$125 30min follow up psychiatric care visit

Consultation • Education • Discussion • Collaboration • Assessment • Treatment • Monitoring • Management • Follow-Up
Common Medication Management Questions

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    Medication Management works best with a team approach. Every member of our healthcare team, including you, our nurse practitioners, and any specialist you routinely see should help make decisions about your treatment. This can help you manage your medication use, stay healthier, be hospitalized less often, and spend less money on healthcare over time.

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    Please inform your provider during your scheduled appointment if you need a prescription refill. We recommend that you check your bottle for any refills remaining between appointments. Please ask your pharmacist to fax or electronically transmit any refill request to your provider and allow 48 hours for an authorization. Our fax number is 910-777-5273.

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    We are currently enrolled with Blue Cross Blue Shield (except Blue Value) United Behavioral Health, Aetna, Medcost, Medicare and Cigna. Please be advised that we only file primary insurance. Remember, it is ultimately your responsibility to verify your mental health benefits through your insurance company and obtain any prior authorization before being seen. Our Medicare providers are participating with Medicare. We will file your claims and Medicare will reimburse us on your behalf.

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    All payments are expected at time of service, unless a payment schedule has been set up with the administrative team. Any accounts with an outstanding balance must be paid in full within 30 days. Should payments not be made on the day of service, we reserve the right to cancel your appointment. We accept Cash, Checks, Visa, Mastercard, American Express, and Discover.

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    If you need to cancel or reschedule your appointment, please call 24-hour before your scheduled appointment date to avoid being charged a missed appointment fee.

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    If you are 15 minutes late for your scheduled appointment you may be asked to reschedule.

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    We will send out a statement to the address we have on file if a payment has not been received from your insurance carrier. If payment is not received within 30 days, you will receive a second notification of past due amount owed before we can charge the standing balance using your credit card on file.

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    The use or disclose of your persona health information (PHI) to others requires your consent or authorization, especially when the purpose of such exchange is to provide or arrange health care, to receive reimbursement for the services we provide to you, and for other related administrative activities we conduct. WMH may be required or permitted by certain laws to use and disclose your medical information for other purposes without your consent or authorization.

Addiction Treatment Facility

Wilmington Mental Health provides in-person drug or alcohol addiction treatment and complies with LegitScript’s certification standards, which helps ensure transparency and compliance with applicable laws and regulations. Our outpatient substance abuse program is suitable for people with jobs or extensive social supports, is low-intensity, and offers more than just drug education or relapse prevention. Our program is comparable to residential programs in services and effectiveness and adapts to your individual characteristics and needs.
OUR THERAPEUTIC EFFORT IS PROVIDED WITHIN THE MOST CARING, PRIVATE, AND PROFESSIONAL ENVIRONMENT