Instructions: For your convenience, Wilmington Mental Health can process payments via cash, check, credit card, or Stripe. If you with to pay prior to your scheduled appointment use the payment form below or log into the Patient Portal to process your payment directly using our Electronic Health Record System.
Credit Card Processing - Please follow these simple steps:
If you have any questions about payments or your current balance, please call us at 910-777-5575 before making a payment through this portal. Also call our main office if you have additional billing questions, concerns about your balance, or would prefer to pay by phone. If you are experiencing financial hardship, ask your therapist to assess your financial need and explain what options we have available.
Our number one priority is protecting your information. WMH is dedicated to providing our customers with superior and reliable presentment and payment solutions. Whether we print and mail your critical documents or present them over the Internet, we are committed to protecting and safeguarding your critical business information and have employed layers of certified security.
Our commitment to security and continuity: We safeguard your information according to stringent security and confidentiality standards and comply with federal legislation, such as HIPAA. We maintain control over the confidentiality of our customers’ information for the time we have access to it. We do not sell, share, release or reveal any customer data--period. We routinely destroy your data after a short-time period.
Our commitment to security includes independent, industry continuity specialists who work with us to review and strengthen our security infrastructure, systems, and processes. If you have questions, please feel free to contact us. We keep your valuable information secret, but not our security procedures.